Long lines force change at many Secretary of State offices

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CHICAGO (AP) — Illinois Secretary of State Jesse White is promising changes after continued long lines at facilities focused on driver’s licenses and identification cards. White said Friday in a statement that 16 facilities in the Chicago area will begin requiring an appointment to apply for or renew a driver’s license and ID cards beginning next month. Road tests also will require an appointment. White’s office also plans to expand a program letting people renew their driver’s license or ID card online, by phone or by mail through February. The office previously extended all expiration dates to Jan. 1.

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